For assistance please dial the above number 662-158-6663. He typed in the number again and waited. The same message played, “thanks you for calling Residyne for emergencies please hang up and call 911. To leave a call back number press 1. If you’d like to speak to a representative wait on the line.” He waited again the phone kept ringing. This time however someone did pick up. “Hello Residyne, this is Sam with customer care. How can I help you today?” He had a hard time stopping his breathing. “Sam its Dr. Williams.” “Dr. Williams? Why are you calling the help desk line? And not calling direct?” “Because I can’t get through to Edward, it’s out.” “What do you mean it’s out?” “The biocontainment didn’t work Sam, you need to tell Edward. It’s out.” The phone call went silent.
